In handling the personal information of its customers in business operations, the Lion Group makes every effort to protect personal information through appropriate management based on internal rules. We highly value the dignity of individuals and the utility of information while strictly observing laws and social norms.
The Lion Group strictly observes laws and regulations related to personal information, and updates its internal systems and rules to protect personal information. While effectively administering personal information, we strive to continuously improve our information management structure.
When acquiring personal information, the Lion Group clearly states the purpose of obtaining the information and the scope of its usage in business activities. With the prior permission of customers, we appropriately and fairly acquire and use personal information within the limitations of the purpose for obtaining the information.
We do not share the personal information of our customers with third parties (including third parties outside Japan) unless we have received permission from the customer in advance, or there are special legal or other justifiable reasons for doing so.
When preparing or providing anonymously processed information as defined in the Act on the Protection of Personal Information, the Lion Group handles such information in strict compliance with the said act and other related laws.
To ensure the accuracy and security of personal information, the Lion Group makes every effort to maintain accuracy and update personal information. At the same time, the Lion Group strives to protect personal information by implementing appropriate and reasonable security measures to counter the risk of illegal access, loss, destruction, alteration, and leakage of information.
When receiving a request from a customer about their personal information, the Lion Group promptly confirms the identity of the individual and responds appropriately to their request.
Lion Corporation Consumer Service Center
Telephone: 0120-556-913 (within Japan; toll-free number)
Established April 1, 2005
Amended October 1, 2017
February 18, 2020
Lion Corporation
Lion Corporation (hereinafter, “Lion”) strives to appropriately manage and protect personal information, including that of its customers, trading partners, shareholders and employees (hereinafter, “persons concerned”), in line with its Privacy Policy. Specifically, Lion handles personal information as described below.
When Lion requests personal information, it shall provide prior notification of the purpose of use of the information and whether or not the information will be shared with third parties.
Lion shall not use personal information it has received from persons concerned for purposes other than those given below. Should Lion use personal information for other purposes, or should the nature of the stated purposes itself change, Lion must give prior notice to the persons concerned. Furthermore, information that has become unnecessary in light of Lion's purposes of use shall be quickly and appropriately deleted or destroyed.
Type of personal data | Purposes |
---|---|
Information provided through the Lion website | Provision of information to registered website users |
Information provided as part of prize giveaways or other promotional campaigns | Sending prizes, etc. |
Information received through the direct-to-consumer sales business | Product shipment and billing |
Information provided to the Consumer Service Center | Responding to inquiries |
Information about trading partners | Management related to Lion's trading partners and sales activities |
Information about research and industrial associations | Business communications |
Information about shareholders | Shareholder-related operations, such as the opening and running of the Shareholders Meeting and sending shareholder benefits |
Information about job applicants | Hiring |
Information on the families or other parties of relevance to Lion employees | Personnel administration of Lion employees |
Registers of retirees | Sending of newsletters and other communications |
Lion engages in the shared use of personal data with the following companies as laid out below.
Should Lion engage in the shared use of personal data for purposes other than those given below, it must give prior notice to the persons concerned or their representatives.
Shared Use 1 | Shared Use 2 | |
---|---|---|
Items of personal data subject to shared use | Names, addresses and telephone numbers of customers as well as information provided to the Consumer Service Center by customers | Business partners' company names and addresses, names of individuals, telephone numbers, email addresses, etc. |
Companies with which Lion engages in shared use |
Lion Trading Co., Ltd. Lion Dental Products Co., Ltd. Lion Hygiene Co., Ltd. issua Co., Ltd. |
Lion Trading Co., Ltd. Lion Dental Products Co., Ltd. Lion Hygiene Co., Ltd. issua Co., Ltd. |
Purpose of use | Responding to customer inquiries | Promoting and providing Lion’s products and the products of the above companies with which Lion engages in shared use, etc. |
Party responsible for management of personal data | Lion Corporation | Lion Corporation |
Lion shall not disclose or provide personal information to third parties (including third parties outside Japan), except under the following conditions.
Lion shall manage personal information it has received from persons concerned in accordance with relevant laws and standards as well as its internal rules. Furthermore, Lion shall take proper and reasonable safety measures to prevent the illegal access, loss, destruction, alteration or leakage of personal information. In the event that such an event should occur, Lion shall quickly take corrective measures.
If the persons concerned or their representatives request the disclosure, correction, deletion or suspension of use, etc. (hereinafter “disclosure, etc.”) of personal data Lion has received from said persons, after verifying their identity, Lion shall respond to such requests within a reasonable time period and scope.
However, Lion will not disclose such data in the circumstances described below. When Lion decides to not disclose such data, it shall notify the requester of its decision and the reason for the decision.
Lion shall receive inquiries related to personal information via the contact point described below. Requests for the disclosure, etc., of personal data must be submitted with the documents listed below. Please understand that Lion may not be able to respond to requests or inquiries not made in accordance with these methods.
Consumer Service Center
Lion Corporation
1-3-7, Honjo, Sumida-ku, Tokyo 130-8644
*Service hours are 9 am to 5 pm on weekdays
*Lion requests that those making requests or inquiries bear the expense of the envelopes and registered mail postage necessary for confirming the requester's identity and responding.
*Lion will respond to inquiries and requests in writing. Lion will use personal information obtained through requests or other inquiries related to personal information within the scope necessary to respond to said request or inquiry.
Personal Information Inquiry and Request Form (PDF: 12 KB) (Available in Japanese only)
Lion is covered by the Federation of Pharmaceutical Manufacturers' Associations of Japan, a personal information protection organization authorized by the Minister of Health, Labour and Welfare.
The Federation receives complaints and consultations regarding the handling of personal information by the businesses it covers.
Established April 1, 2005
Amended April 2, 2013
May 11, 2016
October 1, 2017
February 18, 2020
Chief Privacy Officer (CPO)
Lion Corporation
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