Social

Information on sustainability initiatives that contribute to everyday life, such as the promotion of healthy living habits, respect for human rights and diversity

Sustainability Material Issues, 2030 Objectives & Progress

Objectives and progress towards enhancing corporate value by addressing social issues and fostering a fulfilment of employees

Key Sustainability Initiatives	Objectives (2030)	Indicators (2030)	Progress (2025 Results)
Creating Healthy Living Habits	Provide opportunities for everyone to practice oral healthcare whenever necessary and foster oral healthcare habits to promote health for all.	Total number of persons provided with products, services and information aimed at creating healthy living habits ⇒ 1 billion (Oral healthcare habits: 500 million people, Cleanliness and hygiene habits: 500 million people)	Oral healthcare habits: 400 million people* * Source: Lion survey
Creating Healthy Living Habits	Promote the establishment of cleanliness and hygiene habits that prevent bacteria and viruses from entering the body across all aspects of daily living, so that everyone can stay healthy.		Cleanliness and hygiene habits: 320 million people* * Based on 2024 performance, a new calculation method was adopted, expanding the scope of activities to include personal and food safety, in light of business conditions in Asia.
Promoting Diversity, Equity, and Inclusion	Establish an organization that enables new value creation by appointing decisionmakers with diverse values, thinking, and attributes.	Ratio of women in management ⇒ 30% or more	28.3%
Promoting Work-Life Enrichment	Create an environment that helps employees fulfill their ambitions through synergy between work and private life.	Percentage of employees who feel they can autonomously choose when and where to work according to their lifestyle Employees who feel they can choose where and when to work autonomously to suit their lifestyle Percentage of employees who feel their workplace fosters a culture of mutual respect for life outside of work ⇒ Average of the two indicators: 80% or higher	72.5％ (Japan)
Developing Human Resources	Strengthen employees’ problem-solving skills to ensure that each individual can contribute to the execution of our management strategy.	Average score* across four competencies—goal setting, solution orientation, critical thinking, and logical reasoning—in multi-source behavioral assessments * Based on a 0–100 scale using a multi-rater evaluation method (360-degree feedback) conducted by an external provider, incorporating input from supervisors, subordinates, and colleagues ⇒Management: 76 or higher Non-management: 68 or higher	Managers: 73, Non-managers: 63 (Japan)
Improving Employee Health	Support mental and physical healthcare for employees to reinforce Group human resources and achieve sustainable corporate growth.	Japan: Dental checkup participation rate ⇒ 100% Overseas: Participation rate in company-level preventive dental care programs ⇒YoY improvement Absenteeism rate ⇒ Improvement from 2024 level	94％ 47.6% 1.4% (Slightly up from 2024),
Enhancing the Occupational Safety Management System	Enhance systems to ensure compliance with occupational safety and health laws and regulations and to enforce safety awareness thoroughly for the safety and peace of mind of employees and outside partners working on site.	Participation in safety education and training ⇒ Implement as planned (100%) at work sites Compliance with occupational safety and health laws and regulations Serious accidents and incidents ⇒ Zero	Participation in training: 100% as planned Serious accidents and incidents: Zero
Respect for Human Rights	Ensure respect for the human rights of all stakeholders affected by Group business activities, in line with the LION Human Rights Policy	Human rights due diligence implementation for material human rights issues ⇒100％	Human rights due diligence implementation Lion Group: 100% Suppliers: 95%
Building Responsible Supply Chain Management	Implement sustainable procurement with zero tolerance for human rights and labor problems (including child labor and forced labor) or environmental destruction in line with the Sustainable Material Procurement Policy and Lion Group Supplier CSR Guidelines.	Procurement of third-party certified paper and pulp (FSC, PEFC, etc.) and palm oil, palm kernel oil and their derivatives (RSPO, etc.) ⇒ 100% Procurement of third-party certified paper and pulp (FSC, PEFC, etc.) and palm oil, palm kernel oil and their derivatives (RSPO, etc.) from suppliers that support efforts aimed at zero deforestation ⇒ 100%	Ratio of certified raw materials procurement Japan: Certified paper and pulp: 88% (item ratio) Certified palm oil and palm kernel oil derivatives: 99% (based on key raw materials) Lion Group: Certified paper and pulp: 58% (item ratio) Certified palm oil and palm kernel oil derivatives: 59% (based on key raw materials) Ratio of suppliers supporting zero deforestation Japan: 55%, Lion Group: 47%
Pursuing Customer Satisfaction and Trust	Promote and reinforce customer-oriented business activities by improving customer support quality and the value of products and services.	Reflection of customer opinions in all products and services so that customers will continue to choose them	Conducted ISO 10002 internal audit (June) Collected and analyzed customer feedback and updated the inquiry and response system to better leverage this feedback (March) Updated the Q&A management tool to provide timely information to customers and service representatives (December)